Gumy

Gumy — AI Customer Support Platform Gumy is a SaaS platform that lets businesses build and deploy AI-powered customer support agents. Businesses train their agent on their own website content, product knowledge, and uploaded documents. The agent then automatically answers customer questions 24/7 across website chat, email, WhatsApp, Instagram, Facebook Messenger, and Shopify. Why Gumy requests access to your Gmail or Outlook account Gumy's Email Channel feature lets your AI agent read and reply to customer support emails on your behalf. When you connect a Gmail or Outlook account, Gumy uses that access solely to:

Read incoming customer emails addressed to your support inbox

Generate AI-powered replies using your business knowledge

Send those replies back to your customers from your email address

Gumy does not access email for any other purpose. Your email data is never used for advertising, analytics, training AI models, or shared with any third party. You can disconnect your email account at any time from your Gumy dashboard. Privacy Policy | Terms of Service | Get started free